Our Approach
We staff our hotels with strong General Managers who already understand our management culture and have proven their capabilities. We provide them with state-of-the-art management and financial support systems and hold them accountable for results. Some characteristics of our management include:

• Decentralized Operations Authority
  Centralized support systems and latest technologies support the local GM. Daily forecasting and accountability for labor and related costs allow the GM to manage in real time.
  
  
• Regular Performance Reviews
  Monthly reviews and comparisons with the Annual and Quarterly plans. We create action plans to capitalize on opportunities and to address challenges. Results-driven performance measurements for hotel and personnel evaluations.
  
  
• Maintenance and Asset Protection
  We develop formal, written asset protection and preventive maintenance programs that involve all employees and include checklists for quality assurance.

Results
We pride ourselves on smoothly-running hotels that meet the owner's objectives. We are not satisfied with average performance. Hotels under our management consistently produce above-average revenues and operate at below-average costs.