![a pool at night with lights](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies--header-desktop-5d97c9e79798d.jpg)
Case Studies
![a hotel room with a king bed and open window](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies_merrionrow-5da0c6a8abf42.jpg)
Merrion Row Hotel & Public House
New York, New York
- Recruited, onboarded, and trained all staff
- Completed conversion and launched the four-star hotel in Times Square
- Opened hotel achieving 90% occupancy at a $300 ADR in the first few months of operation
![the lobby at the distrikt hotel](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies_distrikt-5d962d9f657eb.jpg)
The Distrikt Hotel
New York City, New York
- Consistently achieved 100% RevPAR Index over 9 years since opening
- Centralized hospitality accounting and handled brand creation
- Facilitated the rebranding to a Tapestry by Hilton in 2018
![a hotel room with blue walls](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies_seton-5d962de702c03.jpg)
Seton Hotel
New York City, New York
- Increased RevPAR 30% year over year and average room rate by 25%
- Managed completion of multi-million dollar renovation, then rebranded and launched as a new boutique New York City hotel
![chairs and a lamp in the lobby](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies_kenilworth-5d962dce4be32.jpg)
The Kenilworth
Kenilworth, New Jersey
- Successfully transitioned management team and implemented guest service training and standard operating procedures
- Launched a comprehensive e-commerce plan and new technology platform
![a lobby area with chairs and tables](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies_holidayinnexpress-5d962e3e140fa.jpg)
Holiday Inn & Suites
Laurel, Maryland
- Managed considerable renovation of each area of the hotel
- Handled re-launch of renovated property, communicating change through marketing, public relations, website, and social media campaigns
![a dining room set for dinner](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies_trumbullandporter-5d962e19acdd0.jpg)
Trumbull and Porter
Detroit, Michigan
- Implemented a complete renovation using local design and construction companies
- Launched a new brand and website with a focus on Detroit authenticity
- Created strong partnerships with local Detroit businesses
![a hallway with traditional decor](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies-innat97-5d962e5815c26.jpg)
Inn at 97 Winder
Detroit, Michigan
- Recruited, onboarded, and trained all staff
- Provided complete branding, including logo, new website, and all-new social presence—blending the historic and modern aspects of the luxury inn
- Consistently achieve 90-100% occupancy
![the pool at night](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies-lodgeoffourseasons-5d962d835cde2.jpg)
The Lodge of Four Seasons
Lake Ozark, Missouri
- Analyzed and implemented a zero-based budgeting process, including wage and labor standards
- Developed a comprehensive sales and marketing strategy, including an e-commerce plan, yield strategy, and room segmentation
- Managed multi-million dollar renovation and repositioning
![a guest room with small sitting area](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies-hotelspero-5d962db5e3197.jpg)
Hotel Spero
San Francisco, California
- Transitioned the property to our new management
- In a period of 45 days, all necessary hard/soft goods replaced, all website listings updated, new website launched, and all review and social media sites updated
- Implemented a comprehensive sales and marketing strategy, including an e-commerce plan, yield strategy, and room segmentation
- Increased RevPAR by 25% and NOI by 50% from the prior operator
![a pool deck on the water](https://symphony.cdn.tambourine.com/access-hotels/media/accesshotels-casestudies-thebalajipalace-5d962e025131b.jpg)
Balaji Palace at Playa Grande
Rio San Juan, Dominican Republic
- Complete brand creation from the bottom up
- Centralized accounting and provided full hotel revenue management and reservation services